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Support Details

Qstar2k Limited.
19-21 Bridgeman Terrace,
Wigan, Greater Manchester,
WN1 1TD,
UK

Email Details:

General:
info@qstar2k.com

Support:
support@qstar2k.com

Forum:
www.qstar2k.com/forum


HOW DO I INSTALL THE SOFTWARE?

For a typical installation, Project assistant (PA) will be installed to your PC’s local hard drive. From within the PA application, you will either create a new file or open an existing file. Typically this file will be located on a server or networked drive allowing more than one PA application to open the same file.

When PA opens a database file, it will only retrieve the records that it needs to populate the current page or tab. Once the required data has been retrieved, PA will then disconnect from the database and you will then be working with a local copy of the data it has retrieved.

Whenever you change any data and save, PA will be automatically reconnect to the database and post the required changes back to database file allowing the changes to be visible to any other user who subsequently retrieves the same data.


INSTALL REQUIREMENTS

Project Assistant comes as an Install file which allows you to install Project Assistant as you would any other windows program, however the following Microsoft programs need to be present in order to install correctly:

Microsoft Windows XP, Vista or Windows 7
Microsoft .NET Framework Version 2.0
Microsoft Data Access Components (MDAC) 2.7 or greater

Watch an Install to Windows XP Video


CAN I EXTEND MY TRIAL PERIOD

Should you require more time to fully evaluate project assistant, then please contact us at support@qstar2k.com and an extension license key may be granted.


HOW DO I ACTIVATE MY COPY

To fully register Project Assistant, you must purchase the required number of licenses that you require, Licensing can only be done once full payment has been received.

The following links will direct to our online help file which has the exact details for registering.

Product Registration
Request a License Code
Enter a License Code
Extend Your Trial
Remove Your License From a Specific Computer
License F.A.Q's